How do I return something?

We offer 2 ways to send back your returns:

You can make use of our online returns service:

1.Click here to register a return.

2.Enter your information and order number.

3.Select your choice of return method and send it off.

4.Track through email alerts

Or:

Complete the Returns Form (if you have misplaced it, you can download a new form here), which was included in your shipment, giving the reason for the return as "Item Not Wanted". Send this with your purchase, in its original packaging, using the Return Address Label included with your shipment, to our warehouse at the below address.

When returning your item to us, please ensure that you use either a tracked service or retain a proof of postage so that we can guarantee you’ll receive your refund even if your item gets lost along the way.

XPOLogistics
Achtseweg Noord 25
5651 GG
Eindhoven
Netherlands