FAQ

Loyalty

• Will I receive points for purchases I made prior to creating my Collectors Club account?

Sale & Discounts

• Can I get a Birthday Discount?
• Discounts Information

My Account

• My contact details have changed - how can I change these?

Product Queries

• Are you meant to take the sticker off your New Era cap?
• How to Clean your New Era Cap
• I’ve lost the Visor Sticker on my cap - can I get another one?
• Do you sell plain 59FIFTY Caps without any team logos?
• Do you have a catalogue of all your products available?
• Can you tell me if you're getting an item back in stock?

See all 7 articles

Contact New Era

• Contact Us

Wholesale Inquiries

• What are your wholesale requirements?

Store Queries

• Can I return to a store?

Payments

• I have cancelled my order. How long will it take until I receive my refund?
• What types of payment do you take?

Newsletter Queries

• How do I subscribe to your E-mail Newsletter?
• I wish to unsubscribe