New Era Cap Company Ltd is proud to provide our customers with the finest quality products. However, if you are not completely satisfied with your purchase, simply return it unworn and unlaundered within 30 days of the order date on your invoice for a refund.
Where you are withdrawing from your purchase within the 30 day period, and there has been no error on our part, we will refund the cost of the item but not the cost of sending the item to you. This returns policy does not affect your statutory rights.
Please note that you will be responsible for the costs of returning the items to us, unless we delivered the item to you in error (an 'Incorrect' item), or if the item is damaged or defective.
If you have any questions with regard to returning or exchanging merchandise, please Contact Us. Be sure to include your name and order confirmation number.
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